Services

Here at Resilience HCP, our mission is to promote excellent health services to our clients by providing professional and friendly services at an affordable price for everyone. We are committed to approaching every day with honesty, integrity, and determination in every aspect of the day to day tasks.

We are proud to provide professional services to deliver a consistent high-quality level of care and overall fantastic experience for all clients. Please see below our vast range of care services available.

We provide brilliant care and we, as a team are passionate about ensuring our clients get the support they need. We have care staff trained to a high standard to ensure our clients needs can and are met.

Home Care Services

We offer flexible care services for you to choose from. These could be anything from a 20 minute visit to several hours. Some clients require short term help, following an illness or because family members are not available. Other customers require long term homecare and support from us.

Our devoted team of home care workers are fully trained to preform the following:

  • Helping you have a great start to the day, helping you to get up, wash, shower or bathe, get dressed and have breakfast
  • Prepare meals for you and assist you at mealtimes
  • Shop with you or help you go to the shops, come back and put it all away
  • Remind or assist you to take your medicines and collect or return medication from your pharmacy or GP surgery
  • Collect your pension for you or with you
  • Support you with social activities such as going out for a walk, attending a day centre or visiting family or friends
  • Help with your washing, ironing and overall keeping your home a clean and tidy place
  • Pampering when you need it – the occasional visit to organise bathing, clean clothes, fresh bedding and a prepared meal before bedtime
  • At the end of each day, a relaxing wind down and some help with getting ready for bed

Dementia Care

There are several different forms of dementia and it affects people in different ways. That is why it is so important that each customer receives good professional service plus respect and kindness. Sometimes care may involve helping with getting up, washing, dressing or perhaps help with meals. Even going out to the shops, or a walk in the park or a visit to family or friends.

Many people with dementia are looked after on a day to day basis by a spouse or other family member. But caring relatives need a break from time to time and this is where our ‘sitting service’ can help. On arranged days we will come – allowing the family member time to themselves. These type of visits are usually 30 minutes to an hour long. However, there is no upper time limit for our care visits.

Palliative Care

Palliative care can help those with a terminal illness or terminal condition that has become advanced, progressive and incurable. This service is personal for each client, each having unique needs for information and support. We help ensure that our clients are comfortable and supported within their home environment. We are experienced in working with relevant health teams and professionals to ensure a co-ordinated and seamless service.

  • Open and sensitive communication – families and friends are well informed about the range of options and resources available to them to be involved with care planning.
  • Care is delivered in a sensitive, person-centred way, taking account of circumstances, wishes and priorities of the customer, family and friends.
  • Our care workers are fully trained in palliative care and are supported to develop further knowledge and skills.

Physical Disabilities Care

We provide a professional service which can help maximise independence. We understand that customers have varying needs. Frequently we help with elements of personal care such as help with getting up, with everyday tasks like cooking or laundry, or washing and showering. However, our service goes further than this. We strive to help people enjoy as full a life as possible. We help people to be independent.

If you have a physical disability (or someone you know) you may need assistance to enable you to use essential facilities in your home, for instance the bathroom or kitchen. Or you may need help with personal care, or for accessing the community.

Night Home Care

You may find you need night-time care if you or someone close to you feels uncomfortable being left alone. One-to-one nightly care from one of our fully trained carers means someone is there to assist with toilet breaks, administering medication or moving position in bed.

Everybody is different and each situation is unique, which is why our overnight care is tailored to you. With a dedicated night-time carer, help is available at any time. It means you or your loved one can stay in your own home – the place that is most comfortable.