About
At Resilience HCP, our staff is comprised of highly experienced, competent, dedicated and trustworthy employees who efficiently conduct the services required by our client. We have a fantastic management team who manage everything effectively from quality control and assurance to put in place the protection plans to provide our clients with an overall peace of mind about your safety and dignity.
Our team is getting more experience by the day. We are proud to say we are different because of our skills, experience and intense dedication to the work we do, providing services catered to the client’s needs. We have dedicated researchers who regularly evaluate the processes required to be a modern domiciliary care service provider from external sources and compare that to an analysis of our Resilience HCP to ensure we are up to and better then the current started of care. We also have and do attend seminars and several training to improve our service to be able to provide the best possible form of health and social services. Again we do this for our client’s satisfaction and because of the amount of pride we take in making our clients care outstanding.
Support Objectives
Skilled Care
Resilience HCP aims to offer skilled care to enable individual’s supported by us to achieve their optimum state of health and wellbeing, treat all people supported by us and all people who work with us with respect at all times. Every day our team gains valuable and comprehensive experience. We are proud to say we are different because of our skills, experience and intense dedication to the work we do, providing services catered to the client’s needs.
We have dedicated researchers who regularly evaluate the processes required to be a modern domiciliary care service provider from external sources and compare that to an analysis of Resilience HCP to ensure we are up to and better then the current started of care.
Right of independence
Anyone receiving our care will feel independant as our deepest goals are maintaining dignity, control, self-esteem and fulfilment. When we care for a client whether at home or in a care home, your independence is key to ensuring happiness and quality of life.
The reason we encourage inderpendace is because, when removed from a person’s life they may feel defeated, depressed, or begin to doubt your own ability to care for yourself. It may even cause deterioration in health and cognitive ability.
It is therefore imperative that in any care setting, independence is encouraged as much as possible, in all aspects of life and daily activity.
Respect & Privacy
Respect individual requirement for privacy at all times and treat all information relating to individuals in a confidential manner. Recognise the individual need for personal fulfilment and offer individualised programmes of meaningful activity to satisfy the need of Service Users and staff.